Desmond Tours (registered business number 639615, place of registration: Castlecomer, Co. Kilkenny, Ireland) is committed to protecting the privacy of our users. The following Privacy Statement will explain to you how we collect, store and use personal information submitted to us.
Names, addresses, telephone numbers and email addresses are protected by Desmond Tours on a computerised password protected system to ensure that loss, misuse, unauthorised access or disclosure, alteration or destruction of this information is not probable. All connections to and from the system are always via SSL/TLS encrypted.
Why do we need personal information?
GDPR requires data processing to be lawful, fair and transparent.
Desmond Tours collects personal information solely for the purpose of providing the services we offer and for billing purposes. We endeavour to provide full transparency as to the purpose, retention, transfer and use of such data.
We do not share your personal information with third parties unless you have consented to it as required for the purpose of for example booking additional services relating to your tour.
Credit card numbers, account numbers, and online transactions are protected by a secure server software called Stripe. This secure software encrypts financial information provided online. It prevents anyone else reading your personal and sensitive information while your transaction is being processed.
To protect the information in the best possible way we have given you the option to submit data to us via our contact forms.
To assist you with your requests/enquiries the data we collect on the contact form is your name, and email address and sometimes also your phone number. This allows us to communicate with you in the most secure way possible.
To ensure we have an accurate personal record of our clients, please contact us if your personal details have changed so we can update your record.
Your Rights under the General Data Protection Rules (GDPR)
You have the right to retrieve a copy of your personal data in machine readable format
– You have the right to transfer your data to another provider
– You have the right to request the removal of your data (“right to be forgotten”)
– You have the right to request a restriction from processing your data.
– You have the right to withdraw your consent to our use of your personal information at any time
– You have the right to have your request dealt in 30 days of receipt
If you wish to exercise your rights please send details of your request along with 2 photocopies of recent bills (or similar) which show your name, your address and a date no later than 3 months from the date you sent your request to:
Stoney Road, Loon
We use the information collected by cookies to provide necessary services to our users, such as contacting us or buying products. We also use them to help us understand more about how our website is used by our users and how we could improve what we do to better suit their needs.
Please remember that if you decline our cookies, or ask for notification each time a cookie is being sent, this may affect your experience of the Desmond Tours website. It may prevent you from being able to contact us, login or buy products.
We use Google Analytics to learn about how visitors use our site so that we can make decisions. We do not collect any data that could identify you personally. All data, including your IP address, is anonymised before it is sent to Google Analytics servers in Ireland.We keep this data for 26 months before deletion.
You’ll recognise Google Analytics cookies as follows:
1. _ga – set for 2 years. Assigns a randomly generated number to identify each unique visitor throughout their visit on our site. Provides visitor, session and campaign data.
2. _gid – set for 24 hours. Used to uniquely identify visitors.
3. _gat – set for 10 minutes Used to throttle the request rate, limiting the collection of data on high traffic sites.
Since we don’t set these cookies ourselves, you can learn more about them at https://policies.google.com/technologies/cookies.
Google Web Fonts
If you have any queries or questions about privacy and/or security of your personal data please contact us at firstname.lastname@example.org. This statement is subject to change and any such changes to our privacy statement will be posted on this page without prior notification.
Visit www.dataprotection.ie for further information.